Shipping policy
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Processing includes order verification, quality checks, and careful packaging of your Mindara products.
You will receive a shipping confirmation email with tracking once your order has shipped.
Shipping Method (United States)
We ship U.S. orders using USPS Ground Advantage.
- Estimated transit time: 2–5 business days after processing
- Delivery times are estimates and may vary by location
Free Shipping
We offer free standard shipping on all U.S. orders over $60 (before taxes).
Orders under $70 will be charged a flat shipping rate calculated at checkout.
Total Estimated Delivery Time (U.S.)
Most U.S. customers receive their orders within:
3–8 business days total
(1–3 days processing + 2–5 days shipping)
International Shipping
We ship internationally to select destinations, including the EU, Canada and Australia.
- Estimated delivery: 7–21 business days after processing
- International shipping times vary due to customs clearance
- Duties, taxes, and customs fees are the responsibility of the customer and are not included in the purchase price
Shipping Delays
Mindara is not responsible for delays caused by:
- USPS or other carriers
- Weather conditions
- Customs processing
- Incorrect address information
- High-volume periods or holidays
Incorrect Addresses
Please ensure your shipping address is accurate at checkout.
Mindara is not responsible for packages delivered to incorrect addresses provided by the customer.
Lost or Stolen Packages
If your package is marked as delivered but not received, please contact us within 7 days so we can assist with a carrier inquiry.
Damaged Orders
If your order arrives damaged, contact us within 7 days of delivery with photos so we can resolve the issue promptly
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